Why is my withdrawal being held for review?
To provide a secure online payment service, our system automatically reviews every withdrawal before it's released. We may hold some withdrawals for up to 72 hours for further review. This review can happen for various reasons. For example, we may review the transfer if you’ve received an unusually large payment or if you’ve logged in from an unsecured network.
Why does my withdrawal need to be reviewed?
Withdrawals may be flagged for review due to a combination of factors. Some common reasons include:
- Unusual account activity: Large or higher-than-normal payments preceding the withdrawal.
- Untrusted networks: Logging in from unsecured or unfamiliar devices/networks.
- Account status: Incomplete account verification or recent account limitations.
- Withdrawal details: Discrepancies or errors in information provided when linking a bank account/debit card.
What to expect if your withdrawal is reviewed
- Holds and reviews typically last no more than 72 hours.
- In some cases, reviews may resolve sooner if our system can process the withdrawal without manual intervention.
- While your withdrawal is held for review:
- Check your email: We'll notify you if any action is needed or if there's an update on your withdrawal.
- Review your account: Ensure your payment methods (e.g., linked bank accounts, debit cards) are correctly entered and verified.
- Verify activity: Check if recent transactions align with typical patterns on your account. If activity looks unusual, update your account details or contact us for assistance.
- Once the review is complete, your withdrawal status will update to "Completed," and regular transfer timeframes will apply. Learn more about regular timeframes for withdrawals.
What happens if my withdrawal is declined?
In rare cases, a withdrawal may be declined rather than delayed. Learn about reasons for a declined withdrawal and what to do.
Fast Facts
How long will a withdrawal be held for review?
Most withdrawal reviews are resolved within 72 hours or sooner, but delays may occur depending on the situation.
Will PayPal notify me if my withdrawal is under review?
Yes, we'll email you if your withdrawal is held for review, detailing any next steps required.
How can I cancel my withdrawal?
Withdrawals can’t be canceled under any circumstances.