PayPal Merchant Fees

When you sell with us, you can get some of the most competitive rates in the business.

Last Updated: 30 August 2021

You can find details about changes to our rates and fees and when they will apply on our

Policy Updates Page. You can also view these changes by clicking ‘Legal’ at the bottom of any web-page and then selecting ‘Policy Updates’. Some of these rates and fees may not apply to you if your PayPal account is opened with PayPal (Thailand) Limited.

Domestic

A transaction occurring when both the sender and receiver are registered with or identified by PayPal as residents of the same market.

International

A transaction occurring when the sender and receiver are registered with or identified by PayPal as residents of different markets. Certain markets are grouped together when calculating international transaction rates. For a listing of our groupings, please access our Market/Region Grouping Table.

Market Code Table

We may refer to two-letter market codes throughout our fee pages. For a complete listing of PayPal market codes, please access our Market Code Table.

Relevant Market/Region

Rates published below apply to PayPal accounts of residents of the following market/region:

Market/Region list

Thailand (TH)

Commercial Transaction Rates

When you buy or sell goods or services, make any other commercial type of transaction, or receive a payment when you “request money” using PayPal, we call that a “commercial transaction”.

Receiving transactions

Fee Table: Receiving transactions

Where sender’s market/region is

Rate

Within Thailand (TH) Commercial Transactions

3.90% + fixed fee

Outside of Thailand (TH) Commercial Transactions

4.40% + fixed fee

Fixed fee for commercial transactions (based on currency received)

Fee Table: Fixed fee for commercial transactions (based on currency received)

Currency

Fee

Australian dollar

0.30 AUD

Brazilian real

0.60 BRL

Canadian dollar

0.30 CAD

Czech koruna

10.00 CZK

Danish krone

2.60 DKK

Euro

0.35 EUR

Hong Kong dollar

2.35 HKD

Hungarian forint

90.00 HUF

Israeli new shekel

1.20 ILS

Japanese yen

40.00 JPY

Malaysian ringgit

2.00 MYR

Mexican peso

4.00 MXN

Fee Table: Fixed fee for commercial transactions (based on currency received)

Currency

Fee

New Taiwan dollar

10.00 TWD

New Zealand dollar

0.45 NZD

Norwegian krone

2.80 NOK

Philippine peso

15.00 PHP

Polish zloty

1.35 PLN

Russian ruble

10.00 RUB

Singapore dollar

0.50 SGD

Swedish krona

3.25 SEK

Swiss franc

0.55 CHF

Thai baht

11.00 THB

UK pounds sterling

0.20 GBP

US dollar

0.30 USD

Alternative Payment Method Rates

We may allow your customers to choose any of the alternative payment methods (APM) listed in our APM agreement at checkout to pay you for purchases.

For a complete listing of the APMs we support, please see Annex 1 of your market’s APM agreement. You must accept the terms of your market’s APM agreement before receiving APM payments.

Our Commercial Transaction Rates apply when you receive APM funded payments.

PayPal Payouts

PayPal Payouts (which includes the service formerly known as Mass Pay) allows you to easily send payments to multiple recipients at once. We charge you a fee for each payment you send using PayPal Payouts. The fee is based on the type of payment and currency in which it is sent.

Sending PayPal Payouts

Fee Table: Sending PayPal Payouts

Transaction

Rate

PayPal Payouts

2.00% of total transaction amount (not to exceed the international maximum fee cap below)

Maximum fee cap for PayPal Payouts

Based on payment currency:

Fee Table: Maximum fee cap for PayPal Payouts

Currency

Maximum Fee Cap

Australian dollar

60.00 AUD

Brazilian real

100.00 BRL

Canadian dollar

60.00 CAD

Czech koruna

1000.00 CZK

Danish krone

300.00 DKK

Euro

40.00 EUR

Hong Kong dollar

400.00 HKD

Hungarian forint

15,000.00 HUF

Israeli new shekel

200.00 ILS

Japanese yen

5000.00 JPY

Malaysian ringgit

200.00 MYR

Mexican peso

750.00 MXN

New Taiwan dollar

2000.00 TWD

New Zealand dollar

75.00 NZD

Norwegian krone

300.00 NOK

Philippine peso

2500.00 PHP

Polish zloty

150.00 PLN

Russian ruble

1500.00 RUB

Singapore dollar

80.00 SGD

Swedish krona

400.00 SEK

Swiss franc

50.00 CHF

Thai baht

2000.00 THB

UK pounds sterling

35.00 GBP

US dollar

50.00 USD

Micropayments

Subject to application and pre-approval by PayPal, you may upgrade an existing account to receive the Micropayments rate. Micropayments rates can be ideal as an alternative to standard commercial transaction rates for business that process payments under 5.00 THB. If you upgrade to the Micropayments rate, this rate will apply to all commercial transaction payments received into your PayPal account. Please contact us to apply for the Micropayments rates.

Receiving micropayments

Fee Table: Receiving micropayments

Transaction

Rate

International micropayments

6.00% + micropayments fixed fee

International micropayments for Digital Goods

6.00% + micropayments fixed fee

Micropayments fixed fee

Based on payment currency:

Fee Table: Micropayments fixed fee

Currency

Fee

Australian dollar

0.05 AUD

Brazilian real

0.10 BRL

Canadian dollar

0.05 CAD

Czech koruna

1.67 CZK

Danish krone

0.43 DKK

Euro

0.05 EUR

Hong Kong dollar

0.39 HKD

Hungarian forint

15.00 HUF

Israeli new shekel

0.20 ILS

Japanese yen

7.00 JPY

Malaysian ringgit

0.20 MYR

Mexican peso

0.55 MXN

Fee Table: Micropayments fixed fee

Currency

Fee

New Taiwan dollar

2.00 TWD

New Zealand dollar

0.08 NZD

Norwegian krone

0.47 NOK

Philippine peso

2.50 PHP

Polish zloty

0.23 PLN

Russian ruble

2.00 RUB

Singapore dollar

0.08 SGD

Swedish krona

0.54 SEK

Swiss franc

0.09 CHF

Thai baht

1.80 THB

UK pounds sterling

0.05 GBP

US dollar

0.05 USD

Chargeback Fees

For transactions that are not processed either through a buyer’s PayPal account or through a guest checkout, we assess a settlement fee to sellers for credit and debit card transaction chargebacks (a chargeback may occur when a buyer rejects or reverses a charge on his or her card through the card issuer).

The chargeback fee is based on the currency received as follows:

Chargeback fees

Fee Table: Chargeback fees

Currency

Fee

Australian dollar

15.00 AUD

Brazilian real

20.00 BRL

Canadian dollar

15.00 CAD

Czech koruna

250.00 CZK

Danish krone

60.00 DKK

Euro

11.25 EUR

Hong Kong dollar

75.00 HKD

Hungarian forint

2,000.00 HUF

Israeli new shekel

40.00 ILS

Japanese yen

1,300.00 JPY

Malaysian ringgit

40.00 MYR

Mexican peso

110.00 MXN

Fee Table: Chargeback fees

Currency

Fee

New Taiwan dollar

330.00 TWD

New Zealand dollar

15.00 NZD

Norwegian krone

65.00 NOK

Philippine peso

500.00 PHP

Polish zloty

30.00 PLN

Russian ruble

320.00 RUB

Singapore dollar

15.00 SGD

Swedish krona

80.00 SEK

Swiss franc

10.00 CHF

Thai baht

360.00 THB

UK pounds sterling

7.00 GBP

US dollar

10.00 USD

Dispute Fees

We may charge a Dispute Fee when a buyer files a dispute claim or chargeback for a transaction that was processed through the buyer’s PayPal account or a PayPal checkout solution. Please see the User Agreement for more information about Standard and High Volume Dispute fees.

Dispute fees will be applied in the currency of the original transaction.

Standard Dispute Fees

Fee Table: Standard Dispute Fees

Currency

Fee

Australian dollar

12.00 AUD

Brazilian real

35.00 BRL

Canadian dollar

10.00 CAD

Czech koruna

185.00 CZK

Danish krone

55.00 DKK

Euro

7.00 EUR

Hong Kong dollar

65.00 HKD

Hungarian forint

2450.00 HUF

Indian Rupee

580.00 INR

Israeli new shekel

30.00 ILS

Japanese yen

870.00 JPY

Malaysian ringgit

35.00 MYR

Mexican peso

160.00 MXN

Fee Table: Standard Dispute Fees

Currency

Fee

New Taiwan dollar

250.00 TWD

New Zealand dollar

13.00 NZD

Norwegian krone

75.00 NOK

Philippine peso

405.00 PHP

Polish zloty

30.00 PLN

Russian ruble

600.00 RUB

Singapore dollar

11.00 SGD

Swedish krona

75.00 SEK

Swiss franc

8.00 CHF

Thai baht

250.00 THB

UK pounds sterling

6.00 GBP

US dollar

8.00 USD

High Volume Dispute Fees

Fee Table: High Volume Dispute Fees

Currency

Fee

Australian dollar

24.00 AUD

Brazilian real

70.00 BRL

Canadian dollar

20.00 CAD

Czech koruna

370.00 CZK

Danish krone

110.00 DKK

Euro

14.00 EUR

Hong Kong dollar

130.00 HKD

Hungarian forint

4900.00 HUF

Indian Rupee

1160.00 INR

Israeli new shekel

60.00 ILS

Japanese yen

1740.00 JPY

Malaysian ringgit

70.00 MYR

Mexican peso

320.00 MXN

Fee Table: High Volume Dispute Fees

Currency

Fee

New Taiwan dollar

500.00 TWD

New Zealand dollar

26.00 NZD

Norwegian krone

150.00 NOK

Philippine peso

810.00 PHP

Polish zloty

60.00 PLN

Russian ruble

1200.00 RUB

Singapore dollar

22.00 SGD

Swedish krona

150.00 SEK

Swiss franc

16.00 CHF

Thai baht

500.00 THB

UK pounds sterling

12.00 GBP

US dollar

16.00 USD

Currency Conversions

For information about how we convert currency, please see the user agreement.

The transaction exchange rate used for your currency conversion includes a fee which we charge above the base exchange rate. The fee depends on the type of currency conversion, as follows:

Conversions when sending payments or receiving refund(s)

For any currency conversions that occur when making personal payments or commercial transactions and receiving a refund beyond 1 day of the date of the original payment.

Fee Table: Conversions when sending payments or receiving refund(s)

Currency

Rate above the base exchange rate(to form the transaction exchange rate)

Currency

Rate above the base exchange rate(to form the transaction exchange rate)

Australian dollar (AUD)

4.00%

New Taiwan dollar (TWD)

4.00%

Brazilian real (BRL)

4.00%

New Zealand dollar (NZD)

4.00%

Canadian dollar (CAD)

4.00%

Norwegian krone (NOK)

4.00%

Czech koruna (CZK)

4.00%

Philippine peso (PHP)

4.00%

Danish krone (DKK)

4.00%

Polish zloty (PLN)

4.00%

Euro (EUR)

4.00%

Russian ruble (RUB)

4.00%

Hong Kong dollar (HKD)

4.00%

Singapore dollar (SGD)

4.00%

Hungarian forint (HUF)

4.00%

Swedish krona (SEK)

4.00%

Israeli new shekel (ILS)

4.00%

Swiss franc (CHF)

4.00%

Japanese yen (JPY)

4.00%

Thai baht (THB)

4.00%

Malaysian ringgit (MYR)

4.00%

UK pounds sterling (GBP)

4.00%

Mexican peso (MXN)

4.00%

US dollar (USD)

4.00%

Conversions in all other cases

Rates for all other currency conversions:

Fee Table: Conversions in all other cases

Rate

3.00%

Withdrawals Out of PayPal

You can typically withdraw money out of PayPal by standard withdrawals/transfers to your linked bank account.

Withdrawing a balance from a business PayPal account

Fee Table: Withdrawing a balance from a business PayPal account

Withdrawal/Transfer to

Withdrawal/Transfer Type

Rate

Bank Account

Withdrawals made to your TH bank account for THB balance

  • If 5,000.00 THB or more is withdrawn

No Fee (when no currency conversion is involved)

Withdrawals made to your TH bank account for THB balance

  • If less than 5,000.00 THB is withdrawn

50.00 THB (when no currency conversion is involved)

Withdrawals made to your U.S. account

35.00 USD (when no currency conversion is involved)

Other Merchant Fees

Included below are fees associated with events, requests, or actions that may happen when you use your account.

Other Fees

Fee Table: Other Fees

Activity

Description

Rate

Bank Return on Withdrawal/Transfer out of PayPal

This fee is charged when a withdrawal/transfer out of PayPal is attempted by a user and it fails because incorrect bank account information or delivery information is provided.

15.00 THB

Credit Card and Debit Card Confirmation(s)

Some users, in order to increase their sending limit or as PayPal may determine, may be charged a credit card and debit card link and confirmation fee. This amount will be refunded when you successfully complete the credit card or debit card verification process.

See Credit Card and Debit Card Link and Confirmation Table below.

Commercial Transaction Refunds

Full Refunds

  • If you refund a Commercial Transaction payment, there are no fees to make the refund, but the fees you originally paid to receive the payment are not returned to you.

Partial Refunds

  • If you refund a Commercial Transaction payment, there are no fees to make the refund, but the fees you originally paid to receive the payment are not returned to you.

Records Request

This fee will apply for requests of information relating to why we had reasonable justification to refuse your payment order. We will not charge you for records requested in connection with your good-faith assertion of an error in your PayPal account.

10.00 SGD or other currency equivalent (per item)

Credit Card and Debit Card Link and Confirmation Table

Fee Table: Credit Card and Debit Card Link and Confirmation Table

Currency

Rate

Australian dollar

2.00 AUD

Brazilian real

4.00 BRL

Canadian dollar

2.45 CAD

Czech koruna

50.00 CZK

Danish krone

12.50 DKK

Euro

1.50 EUR

Hong Kong dollar

15.00 HKD

Hungarian forint

400.00 HUF

Israeli new shekel

8.00 ILS

Japanese yen

200.00 JPY

Malaysian ringgit

10.00 MYR

Mexican peso

20.00 MXN

Fee Table: Credit Card and Debit Card Link and Confirmation Table

Currency

Rate

New Taiwan dollar

70.00 TWD

New Zealand dollar

3.00 NZD

Norwegian krone

15.00 NOK

Philippine peso

100.00 PHP

Polish zloty

6.50 PLN

Russian ruble

60.00 RUB

Singapore dollar

3.00 SGD

Swedish krona

15.00 SEK

Swiss franc

3.00 CHF

Thai baht

70.00 THB

UK pounds sterling

1.00 GBP

US dollar

1.95 USD