How do I report buyer abuse?

We take false claims very seriously. We monitor accounts for suspicious activity and take action against buyers who file dishonest or excessive disputes, chargebacks, or bank reversals.

If you feel that you’re being targeted by a buyer while a claim is open, please send us as much information about it as possible.

If a claim was closed against you, you can appeal it within 10 days and specifically reference "buyer abuse" as the reason for your appeal.

 For privacy reasons, we can’t comment on any actions taken against other PayPal account holders.

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