How does the Pay Monthly installment loan appear on my credit report?

Depending on which credit report you’re referencing, your loan may show as ‘WEBBANK/PAYPAL’ or ‘WEB/PAYPAL’. PayPal’s bank partner, WebBank, a state-chartered industrial bank in Utah, issues the loan.

Please contact PayPal for anything related to your Pay Monthly installment loan. We service Pay Monthly installment loans on WebBank’s behalf.

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